Award-winning IT support trusted by Queensland businesses

"Prior to engaging with TechConnect, we were challenged to make the most of our existing investment in Microsoft's A5 licensing, and align it with our Microsoft Cloud strategy. We realised that our previous, traditional IT Managed Service Provider (MSP) support model was no longer fit for purpose. In order to fully benefit from Microsoft's Modern Workplace, we needed a partner that was truly Microsoft aligned. So we decided, after talking with our team at Microsoft, to work with a recommended Australian based IT support organisation which could help us embrace the modern workplace and reduce the number of IT issues, and significantly improve our Microsoft Secure Score, thereby minimising our cyber security risk. We selected TechConnect and the outcome has exceeded our expectations."

The previous, traditionally siloed technology support approach had led to technology environment access limitations, resulting in delays in resolving urgent matters. This led to operational inefficiencies, delayed issue resolution, and a growing disconnect between the two organisations."

The experience with TechConnect on their Excellytics platform was great. I had a lot of touch points along the way when describing my use cases and they were easily translated into dashboards which allow me to have quick insights and share valuable information with those in the organisation.

TechConnect's Ideation brought all stakeholders together in developing the business context and priorities for technology solutions to drive out business value

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Velocity have always been a company that is passionate about using insights to understand and improve on their members' experience Velocity worked with TechConnect to build a platform that would allow Velocity to combine member insights in a single location to make it easier for members to then receive relevant program offers.

Engaging a partner to accelerate the delivery and flatten the learning curve was critical to success."TechConnect is a long-time partner of Microgaming As a company, we're known for providing genre-defining content and services to our customers, so expediency in delivery and quality of content are always our benchmarks of success trust in TechConnect's advice and high calibre of work TechConnect has accelerated our company-wide knowledge, flattening our learning curve and enabling our business to have a seamless, low-risk transition as we migrate to cloud-based services."

TechConnect really showed innovation and initiative from our very first conversation. They worked well with our other partners across time-zones and really pushed hard to meet our deadlines for our first product to market. Helping us understand the services we required and where Al's fit into our business was critical in making sure we could deliver a product that met our technical needs, was scalable but also affordable. The guys at TechConnect did a brilliant job on delivering this and we're looking forward to the working with them as we move to our next phase of development.

TechConnect's si skills set in the Amazon Web Services space is second to none. At OSE we constantly refer clients in need of hosting or systems architecture expertise and have always found TechConnect to add significant value on each and every engagement TechConnect is a valued business partner we're more than happy to recommend to anyone looking for industry-leading digital solutions provision."

TechConnect have brought a great combination of technical expertise and customer empathy to the party to assist us through some challenging times. Undoubtedly a safe pair of hands when it comes to improving our AWS environment and leverage of all the services and benefits offered by Amazon.

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