Nicky Nesbitt

Service Desk Team Lead

Nicky has extensive experience in the IT industry having worked across both public and private sectors.

Passionate about people, Nicky is dedicated to maintaining a customer-first mindset in every aspect of service delivery, and committed to fostering a strong, collaborative team culture. Nicky is well versed in ITIL Service Management, with a focus on continuous improvement and operational excellence.

Nicky believes building strong relationships is the foundation of success, where trust and collaboration drive lasting results.